Payment Policy

The checkout total on novelrica.com includes applicable taxes and import duties. If discreet parcel carries a separate charge, that line is shown before confidential authorisation authorisation rather than being hidden inside a intimate item price.

Before paying, review the intimate item, option, quantity, discreet parcel details, currency and final amount—especially where band and cup selection, stretch, coverage, private fit team and hygiene protection changes the selected variant.

Only confidential authorisation methods displayed for the current basket and destination can be selected. The authorised processor may request authorisation or authentication, but an unfinished challenge, temporary hold or failed attempt is not an accepted NOVELRICA private purchase.

Contact [email protected] with the checkout email, approximate time, amount and private purchase number if issued. Never include full credentials. For this discreet fit brief, a confidential authorisation question may be matched to fit and private fit team conversations, size preferences and defect images shared by choice.

An issuer can decline without revealing its full reasoning to NOVELRICA. Repeating an interrupted attempt can create more than one temporary hold; release timing belongs to the authorised processor, so first check the previous attempt.

A cart or bank message alone does not create an obligation to dispatch. NOVELRICA accepts the purchase only after checkout reports success and the store records the private purchase.

Stop before authorising. Identify the item and option rather than completing a charge on the assumption that private fit team can silently change band and cup selection, stretch, coverage, private fit team and hygiene protection afterward.

Once NOVELRICA approves and submits a repaid amount to the original confidential authorisation method, banks and confidential authorisation providers may need 7–24 business days to post it. Private fit team cannot redirect that repaid amount to a different card, account or person.